Your First Visit, Made Simple

New to Health Haven? Here's What to Expect

All of our practitioners offer a free 15-minute phone or in-person consultation to anyone interested. We want you to have all the information you need to feel confident in booking an appointment! Please email us info@healthhavenclinic.com to schedule.

To pave the way for your relief and healing, our new patient onboarding process is simple. Plan about 45-60 minutes for your initial visit with us. Depending upon your treatment options, future visits are likely to be considerably shorter. After you book your initial appointment, we’ll email you a link to the appropriate health history form needed by the practitioner you’ll be seeing.

Your First Visit to Health Haven

Please note that the first visit is any initial appointment with a new discipline (i.e., the first chiropractic, first acupuncture or first massage appointment).

What to wear

Wear loose, comfortable clothing. No need to dress up. Depending on which practitioner you’ll be seeing, it may be important to be able to freely turn and bend during your initial examination.

History and exam

First, you’ll meet with one of our doctors to get a verbal history of your particular situation. This is when we learn about your situation. When did it start? What makes it worse? What makes it better?

There will be a physical exam that may include some or all of the following: posture, orthopedic, neurological, chiropractic (or the specific service you are here for) examination. Many patients remark that it’s one of the most complete workups they’ve ever had.

Treatment

At each new discipline appointment, you will receive a treatment. This could be a chiropractic adjustment (and any recommended therapeutics), massage or acupuncture session.

The types of neuromusculoskeletal problems that we see rarely get better on their own. In fact, delaying intervention often lengthens the recovery and rehabilitation process.

Proposed care plan

We’ll explain what we found, your treatment options, time frames, visit frequency and estimated costs.
Not sure if your insurance is covered? We accept a number of insurance providers including Sunlife, Greenshield, Canada Life.
Click here for a list of companies we direct bill to-

Referrals

If assessment reveals potential contraindications like fractures or severe osteoporosis, care may not be provided, as treatment is never guaranteed. Instead, we might discuss our findings and provide appropriate recommendations or specialist referrals.